All of our products are housed and shipped from the museum in Alexander City, AL.
SHIPPING TIMES
Orders with Standard Shipping typically take between 1-2 business days to be processed and
shipped from the museum in Alexander City, AL. USPS Priority Express orders placed
before 1:00 p.m. CST will be shipped the same day. USPS Priority Express or orders placed
after 1:00 p.m. CST will ship the following business day. Weekends and holidays are not
business days, and are therefore excluded from processing and shipping times, so please account
for non-business days when choosing your shipping method. You will receive an email with
tracking information when your order has been shipped.
Counting business days - Shipping days are 24-hour days. If you place your order on Monday
(before 1pm CST), then 1 business day would be Tuesday. If you place your order on Monday (after
1pm CST), then 1 business day would be Wednesday.
From time to time, we have epic sales. When that happens, we work to get all orders out quickly,
but we could still end up a couple of days behind. So it could take another 1-2 business days in
addition to our regular shipping schedule. But we will do our very best to get your orders to you as
fast as humanly possible!
You may select from Standard Shipping (5-8 business days), Priority Shipping (4-5 business days),
Express Shipping (2-4 business days), Business days do not include weekends
or holidays.
Credit card authorization and address verification must be received prior to shipping any order.
Please note that credit card authorization can take up to 24 hours for approval.
We use USPS for domestic orders. We use USPS for APO/FPO addresses. We do not offer Saturday delivery for
expedited orders. Please remember that delivery time does not include weekends or holidays.
You will be notified by email regarding back ordered items and expected delays. WMM will contact
you with a follow-up email if the merchandise you have selected is not currently in stock or if we
need additional identification provided for credit verification.
SHIPPING METHODS
Standard Shipping (shipped via UPS or USPS)
Orders with Standard Shipping typically take between 1-3 business days to be processed and
shipped from the museum in Alexander City, AL. Orders shipped via standard delivery typically
arrive in five (5) to eight (8) business days (Monday through Friday, not including holidays) for the
Continental United States. All orders are shipped within 1-3 business days.
Priority Shipping (shipped via UPS or USPS)
Orders with Priority Shipping are processed once credit card authorization and address verification
have been obtained. Orders shipped via priority delivery typically arrive in four (4) to five (5) business
days (Monday through Friday, not including holidays) for the Continental United States. All
orders are shipped within 1-3 business days.
Express Shipping (shipped via UPS)
Orders with Express Shipping are processed once credit card authorization and address verification
have been obtained. Orders shipped via express delivery typically arrive in two (2) to four (4)
business days (Monday through Friday, not including holidays) for the Continental United States.
Express shipping requires a physical address. UPS cannot deliver to P.O. Boxes. All orders are
shipped within 1-3 business days.
UPS Next Day Air (shipped via UPS)
Orders with UPS Next Day Air Shipping are processed once credit card authorization and address
verification have been obtained. Orders shipped via UPS Next Day Air delivery typically arrive in
one (1) business day (Monday through Friday, not including holidays) for the Continental United
States. UPS Next Day Air Shipping is not available for Alaska or Hawaii. UPS Next Day Air shipping
requires a physical address. UPS cannot deliver to P.O. Boxes. Orders placed by 1 p.m. CST will
ship the same day. Orders shipped after 1 p.m. CST will ship the following business day.
INTERNATIONAL SHIPPING
We currently do not ship international orders.
LOST PACKAGES
Once the investigation is complete, if your order is lost in transit or delivered to the wrong address,
we will replace your items if they are still available. If we cannot replace them, then we will refund
your order, as well as any shipping costs.However, if shipping carrier confirms delivery to the
correct address, we are unable to issue a refund.
REFUSED OR UNDELIVERABLE PACKAGES
Refused or undeliverable packages are subject to return shipping costs that vary by shipping
method used in the original order. If you choose not to have your order re-delivered, we can refund
you the cost of the items, but the original shipping cost and the undeliverable charge from
the carrier will be deducted from the reimbursement.
CONTACT US
We would love to hear from you! You can email us anytime at
wellbornmusclecarmuseum@gmail.com. You can call us at 256.329.8474. We are located at 124
Broad Street, Alexander City, AL 35010.
